Our New Rewarding Program

Introducing the MyFamily Grocer Loyalty Card

Unlock extraordinary prizes with your points! Each purchase helps you accumulate points that can be redeemed for valuable rewards. Take advantage of exclusive MyFamily Deals and earn extra points while you shop.

How does it work?

For every

Rs 9.25 spent

You earn

1 Point

20 Points

=  Rs 1

This is a never-before-seen rewards program of its kind in Mauritius, proudly launched by MyFamily Grocer. 

Visit our supermarket at CentrePoint, Trianon, to meet our team and learn more about how you can start enjoying the benefits.

What are the prizes*

20 incredible prizes to be redeemed

Return Flight for 2 persons - Accommodation in Warner Bros. hotel + Entrance tickets to 4 Yas Island Parks, Abu Dhabi, United Arab Emirates (4 nights)
Points to redeem:
35,000
Return Flight for 2 persons - Accommodation in Newport Bay Club + Entrance tickets to Disneyland, Paris, France (4 nights)
Points to redeem:
35,000
Return Flight for 2 persons - Motorhome experience + Camping arrangements within Kruger National Park, Johannesburg, South Africa (5 nights)
Points to redeem:
30,000
Return Flight for 2 persons - Motorhome experience + Camping arrangement along the western garden route, Cape Town, South Africa (5 nights)
Points to redeem:
30,000
Return Flight for 2 persons - Harley Davidson biker guided experience, Cape Town, South Africa (4 nights)
Points to redeem:
30,000
1 Year Shopping experience - MyFamily Grocer
Points to redeem:
30,000
Return Flight for 2 persons - Dubai, United Arab Emirates (Visit for 4 consecutive nights)
Points to redeem:
25,000
Return Flight for 2 persons - London, United Kingdom (Visit for 4 consecutive nights)
Points to redeem:
25,000
Return Flight for 2 persons - Istanbul, Turkiye (Visit for 4 consecutive nights)
Points to redeem:
22,500
Return Flight for 2 persons - Cape Town, South Africa (Visit for 4 consecutive nights)
Points to redeem:
22,500
Return Flight for 2 persons - Mahé, Seychelles (Visit for 4 consecutive nights)
Points to redeem:
20,000
Stay for 2 persons on a half board basis - LUX* Belle Mare Hotel (2 nights)
Points to redeem:
18,000
Return Flight for 2 persons - Plaine Corail, Rodrigues (Visit for 4 consecutive nights)
Points to redeem:
15,000
Lunch Voucher for 2 persons - Bisou Restaurant, LUX* Grand Baie
Points to redeem:
10,000
Weber Barbeque Grill
Points to redeem:
9,000
Westpoint Microwave
Points to redeem:
7,000
Ottimo Electric Frying Pan
Points to redeem:
6,000
Platinum Blender on the Go
Points to redeem:
5,000
Essentials Kettle
Points to redeem:
4,000
Essentials Iron
Points to redeem:
4,000

Terms and conditions apply.

Please Note: The Company reserves the right to update, suspend, end the campaign, or change any of the gifts at any time, without notice. By taking part in this campaign, you agree to all terms and conditions on the Company website. All decisions made by the Company are final and binding.

Not joined yet?

Sign up now & start unlocking rewards

With our exclusive Loyalty Program, you earn points with every purchase, unlocking a world of special offers and premium benefits.  Join today and experience the benefits of shopping with us – every purchase brings more rewards your way!

Complete the form below

Find answers

Frequently Asked Questions

1. How can I check my loyalty points balance?

It’s quick and easy! Just visit any MyFamily Grocer store to find out how many points you have collected.

2. How can I use my points?

You can use your loyalty points in two rewarding ways:

  • Redeem for gift: Once you have reached the required number of points, simply visit any MyFamily Grocer store, bring your loyalty card and a valid ID, and our team will assist you in redeeming your points for your preferred gift/s, subject to availability and verification.
  • Get a Discount on Your Purchase: If you prefer, you can also use your points at checkout to get a discount on your store purchases. Just let the cashier know that you would like to use your points, and the corresponding amount will be deducted from your bill.
3. What gifts are available?

From practical goodies to exciting surprises, we have got a variety of gifts waiting for you! Each gift has its own point requirement. You can check the full list in-store or on our website.

4. Is redeeming gift on a first come, first served basis?

Yes! Gifts are limited and given out on a first come, first served basis. You may redeem one or more gifts depending on your available points and stock availability at the time of redemption. So, the sooner you reach the points, the better your chances of grabbing your preferred gift/s!

5. When does the campaign start?

We kick off on 15 August 2025! There is no official end date, however we will keep going until all gifts are gone. The Company may decide to end or update the campaign at any time at its sole discretion, if required.

6. Can I reserve a gift in advance?

No, to keep things fair for everyone, gifts are redeemable only once the necessary points have been acheived, must be claimed in person and are only given out while stocks last.

7. Will my points be deducted after redeeming?

Yes, the required number of points will automatically be deducted from your loyalty points balance once you collect your gift or elect to redeem your points as a discount on your purchase.

8. Can I exchange my gift or request a refund?

All gifts are final. They cannot be exchanged, returned, refunded and are not transfera

9. Who is eligible to redeem gifts?

Only registered loyalty cardholders with enough points can redeem points in exchange for gift/s. The loyalty card must be in the name of the redeemer, who will be requested to present their ID for identification purposes.

10. What if I lose my loyalty card?

No worries, just call our Customer Service team at +230 466 2615 as soon as possible. A new card may be issued for Rs. 100 (Rupee One Hundred), and your points will be transferred to the new loyalty card. The Company is not responsible for any lost of points due to misuse.

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