• Welcome customers warmly and assist them in choosing from prepared food offerings, including meals, sides, salads, soups, and specialty items.
• Provide information about prepared foods, including ingredients, allergens, preparation methods, and reheating/storage instructions.
• Upsell and promote daily specials, popular items, and seasonal prepared food offerings to maximise sales and customer satisfaction.
• Handle customer orders, accurately portion and package food items, and accommodate special requests.

• Assist in receiving, inspecting, and storing ingredients and prepared food items to ensure freshness and quality.
• Maintain visually appealing, organised, and well-stocked displays for prepared foods, including hot, cold, and ready-to-cook products.
• Monitor and manage inventory levels by tracking product usage, reporting low stock, and assisting with reordering.
• Rotate prepared foods to maintain freshness and ensure the removal of past sell-by date and damaged products.
• Ensure accurate and clear labelling of all products, including pricing, ingredients, allergens, and promotional details.

• Prepare and cook a variety of ready-to-eat foods, including entrees, sides, soups, salads, and specialty items, following standardised recipes.
• Use kitchen equipment such as ovens, grills, slicers, steamers, and food processors safely and effectively.
• Follow portion sizes, recipes, and cooking procedures to ensure consistent product quality and presentation.
• Monitor and maintain proper holding and storage temperatures for all prepared food items.

• Maintain a clean and sanitary work environment, including preparation surfaces, equipment, utensils, and customer-facing areas.
• Adhere to food safety and hygiene protocols to prevent cross-contamination and comply with store and health regulations.
• Properly handle food waste, ensure safe use of kitchen equipment, and utilise personal protective equipment when necessary.

Any other task from time to time.