• Greet customers warmly and offer assistance with seafood selections, including fresh fish, shellfish, and specialty seafood items.
• Provide detailed information about fish and seafood products, such as preparation methods, storage tips, nutritional information, and cooking techniques.
• Upsell and promote daily specials, premium seafood selections and promotional items to increase sales.
• Handle customer orders, including custom filleting, cutting, weighing and packaging, with precision and attention to detail.

• Assist in receiving, inspecting and properly storing fish and seafood deliveries to maintain freshness and quality.
• Ensure that seafood displays are visually appealing, well-stocked and organised, including ice beds for fresh fish.
• Track and manage stock levels, monitor inventory usage and report any low stock to the department manager.
• Rotate products regularly to maintain freshness and promptly remove any past sell-by date or damaged items.
• Ensure accurate labelling of seafood products, including pricing, origin and any relevant safety or allergen information.

• Clean, fillet, cut, and prepare a variety of fish and seafood products according to store and customer specifications.
• Operate specialised seafood preparation equipment, such as knives, fillet machines and scales, safely and effectively.
• Follow established recipes and portion sizes when preparing pre-packaged or marinated fish products.
• Monitor and maintain proper holding temperatures for all seafood products, especially hot or cold-prepared items.

• Maintain a clean and sanitary work environment, including cutting boards, knives, countertops, storage areas and preparation surfaces.
• Adhere to all food safety and hygiene protocols to prevent cross-contamination and ensure compliance with store and regulatory policies.
• Ensure proper disposal of seafood waste and maintain high cleanliness standards for customer-facing areas.
• Follow health and safety guidelines when handling sharp tools, cleaning supplies, and hazardous equipment, utilising personal protective equipment as required.

Any other task from time to time.