• Manage stock levels of fish and seafood products, including fresh, frozen, and packaged items.
• Forecast demand for various types of fish and seafood, placing orders to maintain an optimal balance between fast-selling and slow-moving products.
• Monitor product sell-by dates, rotate stock to ensure freshness (FIFO method), and initiate markdowns for products nearing expiry.
• Ensure that temperature-sensitive products are stored appropriately in line with health and safety regulations to maintain quality and safety.

• Work with suppliers to ensure timely and accurate deliveries of fresh and frozen products.
• Address and resolve any discrepancies in deliveries, product quality issues, or discrepancies with suppliers promptly.
• Develop and maintain strong relationships with suppliers to ensure high-quality produce and timely deliveries.

• Ensure that fish and seafood products are displayed attractively, organised by type, and presented in a manner that highlights freshness and quality.
• Collaborate with the marketing and merchandising teams to set up promotional displays, seasonal themes, and in-store advertisements for seafood products.
• Maintain accurate price labels, product descriptions, and promotional signage to ensure visibility and correct pricing.

• Supervise and train staff in the fish department, ensuring that they are knowledgeable about seafood products, proper handling, food safety protocols, and store policies.
• Assign tasks such as restocking shelves, preparing products, setting up displays, and assisting customers.
• Schedule staff shifts to ensure appropriate staffing levels, especially during peak shopping times or busy periods.

• Ensure a high level of customer satisfaction by training staff to assist customers in selecting seafood, answering questions, and providing helpful product information.
• Handle special customer orders for custom cuts, large orders, or specific seafood requests.
• Address and resolve any customer complaints or issues related to fish and seafood products in a professional and timely manner.

• Monitor sales performance of fish and seafood products, identifying best-sellers, seasonal trends, and slow movers.
• Regularly review sales, stock levels, and promotional performance reports to provide recommendations for improvements in sales and stock management.
• Analyse customer buying trends to adjust stock orders, propose new product lines, or recommend promotional strategies.

• Implement strategies to minimise product loss due to spoilage, damage, or theft within the fish department.
• Ensure proper handling, storage, and stock rotation procedures are followed by staff to minimise waste and product deterioration.
• Conduct periodic audits to track stock levels and prevent inventory discrepancies.

Any other task from time to time.